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July 31, 2023


PAN cards are an essential document for financial transactions, tax filing, and identification purposes. However, there are instances where people unintentionally or intentionally fail to comply with the rules, leading to PAN card complaints or deactivation. To address these issues, the Government of India has introduced a Grievance Portal that can be accessed both online and offline. In this article, we will explore common mistakes that lead to PAN card deactivation, the steps to file complaints related to PAN cards, how to check the complaint status, and FAQs related to PAN card complaints.

Common Mistakes Behind Deactivation of a PAN Card

There are several common mistakes that can result in the deactivation of a PAN card:

  • Inaccurate name
  • False photo on the card
  • Undelivered PAN card
  • PAN card and number not received
  • Other mistakes
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Steps to File Complaints Related to PAN Card

There are multiple ways to file complaints related to PAN cards:

By Visiting Income Tax Department Official Website

If you prefer to file your complaint online through the Income Tax Department’s official website, follow these steps:

  1. Visit the official website of the Income Tax Department.
  2. Select the “Taxpayer Services” option.
  3. Access the Grievance Portal in the PAN section.
  4. Fill in all the required details and describe your complaint.
  5. Submit the application.

By Visiting TIN NSDL Official Website

If you choose to file your complaint through the TIN NSDL official website, follow these steps:

  1. Visit the TIN NSDL official website.
  2. Click on the “Customer Care” option.
  3. Select “Complaints and Queries” from the dropdown menu to access the application.
  4. Choose the type of complaint and provide the necessary details.
  5. Enter the captcha code and submit the form.
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By Calling the Customer Care Number

If you prefer to file your complaint over the phone, you can call the toll-free number: 020 27218080. Alternatively, you can reach out via email at [email protected]

How to Check PAN Card Complaint Status

Follow these steps to check the status of your PAN card complaint:

  1. Visit the official website where you registered your complaint.
  2. Log in using your credentials.
  3. Enter your PAN number, coupon number, and complaint number.
  4. Select the PAN grievance portal from the dropdown menu.
  5. Click on the submit option to view the status of your PAN card complaint.

Frequently Asked Questions (FAQs)

Q: What is the PAN complaint customer care number through the Income Tax Department?

A: To register a PAN card complaint, you can contact the Income Tax Department’s customer care at 020 27218080. They can also be reached via fax at 020 2721 8081 or email at [email protected]

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Q: What is the PAN card complaint UTIITSL customer care number?

A: To contact UTIITSL customer care for PAN card complaints, you can call +91 33 40802999 or 033 4080299. Their customer care services are available from 9:00 AM to 8:00 PM throughout the week. You can also email them at [email protected]

Q: Where can I fill the form for registering my PAN card complaint on TIN-NSDL?

A: To file a complaint against a PAN card through TIN-NSDL, visit the following link: www.tin-nsdl.com/customerfeedback_html


It is essential to have accurate information on your PAN card to avoid complications and deactivation. In case of any issues, the Grievance Portal provides a convenient way to file complaints online or offline. By following the steps mentioned above, you can address your PAN card complaints and check their status. For further assistance, reach out to the customer care numbers provided. Ensure that you provide all the necessary details and documentation to resolve your complaint effectively.

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